Annual Maintenance Contracts (AMC) for Enterprise IT
Ensure maximum uptime, extend equipment life, and eliminate unexpected repair bills with custom, SLA-backed maintenance contracts.
Flexible Support Structures To Match Your Budget
We offer several levels of Annual Maintenance Contracts tailored to support your operational needs and IT management philosophy.
Comprehensive AMC
Full-service maintenance contract covering all spare parts, repair services, replacement units, and preventive maintenance visits. Zero unexpected costs.
- All spare parts included
- Unlimited break-fix support
- Quarterly preventive health audits
- Standby equipment support
Non-Comprehensive AMC
A service-only contract where regular maintenance, diagnostics, and repairs are covered, but spare parts and components are charged separately.
- Diagnostics & regular servicing
- Lower upfront cost structure
- Ad-hoc component replacement
- Flexible service priority
Resident Engineer Model
Dedicated, full-time certified technical engineers deployed at your premises to offer immediate, real-time onsite troubleshooting and end-user support.
- Dedicated onsite engineer
- Zero transition & travel time
- Immediate local support
- Direct control over workflows
Comprehensive Hardware & Infrastructure Coverage
Avoid vendor lock-in. Our multi-brand capability allows us to maintain all mainstream OEM hardware in your server room and offices.
Servers & Datacenter Core
Enterprise rack/blade servers, virtualization host layers, high-availability storage pools, and backup systems.
Network & Security Systems
Managed core routers, switches, firewalls, wireless access points, load balancers, and SD-WAN units.
Workstations & Laptops
Enterprise-grade employee computers, workstations, OS optimization, local backups, and remote support.
Printers & Peripherals
High-volume network printers, label printers, multifunction copiers, scanners, and active endpoint nodes.
Enterprise Uptime Guaranteed
Customizable SLA Tiers
Choose between 24/7/365 support for mission-critical production layers, or standard business hours for offices.
OEM-Certified Team
Our engineers hold active certifications from Cisco, HP, Dell, Lenovo, and other global tech majors.
PAN-India Service Network
Over 750 support locations across India enable rapid dispatch and on-site engineering in major and tier-2 hubs.
Buffer Spare Management
We store critical spare components and backup units in regional warehouses to ensure rapid replacements.
Looking for a Tailored IT AMC Proposal?
Share your hardware inventory size and support parameters, and our service delivery managers will design a custom contract mapping your SLAs.